Generally speaking, the latest printer models provide the user with optimal convenience. Many of them can provide a user experience that can make you love printing. But, that doesn’t stop a wide range of problems from showing up in them. HP is one of the prominent printer brands that users prefer worldwide. All their products are known for being efficient and rendering a smooth performance. But, like other devices, these are not free from problems by any means. HP users report various types of malfunctions in their printers. From what it seems, the E8 error is the most common among them. Here, you can find out what to do when your HP Printer showing E8 Error , what causes it and how you can fix it.
What does the E8 Error mean?
Your HP printer consists of many big and small components, and they face various kinds of issues. In such cases, the person dealing with it needs to know the root of the issue.
After all, it would be quite difficult for them to determine which component is at fault. Apart from components, there can be various issues with the device’s functions as well. These may require you to fix more than one component.
Now, your HP printer assigns certain codes to each problem. That way, it becomes easier for you to identify them. So, you can just mention the error code while consulting a printer repair Dubai, which will let them know the problem you’re facing. Now, an error code E8 indicates an issue with the scanner carriage.
What exactly is the issue with this component? In case you’re wondering, this code doesn’t point to a specific problem. So, it may indicate either a hardware or a software problem.
What causes the E8 error?
As mentioned, this error code may indicate various issues associated with the scanner carriage. Now, the printer may show this code for the following main issues in it:
1. Connection problem
The error code E8 often indicates an issue with its connection to the power source. So in such a case, the issue may lie in the cable. You must try plugging out the device and then plug it back in. This solves the issue in many cases. If it doesn’t, then you must move on to the other causes.
2. Faulty scanner motor connection
The scanner motor plays a crucial role in the proper functioning of your printer. So, it needs a proper connection to other parts and power sources. Otherwise, it’ll stop the functioning of the carriage, and the printer will show an error. Sometimes, the E8 code indicates this issue.
3. Malfunctioning motor
Sometimes, an issue with the motor causes a problem with the carriage. So, you must make sure whether the motor is at fault. If it is, you might need to replace it with professional help. Before that, you might want to try restarting the device to see if the malfunction resolves.
4. Software issues
You must not overlook the software aspect while looking for the cause of this error. There could be various software issues that cause trouble in the carriage’s functioning. If it’s a temporary one, you can solve that with a restart. Otherwise, you must try updating the printer driver from your PC.
Are you already using the latest version? It might have got corrupted. If that’s the case, you need to reinstall it.
5. Dirty parts
Accumulation of dirt and dust in your printer can cause various problems in it. And, that includes the E8 error in your HP printer. So, you must clean it up regularly to prevent this and many other issues.
Solutions you must try for Fixing the E8 error
You might want to get your printer back in working condition as soon as possible. Sometimes, a professional repair is the best way to ensure that. But, there are some solutions you can apply in case you want to fix it at home.
They might fix the issue, and you may consult a professional later on for a permanent solution. Moreover, these are quite simple and don’t require you to be an expert.
1. Disconnect the printer for a while
With the printer switched on, disconnect the power cable from the device. Also, switch off the power outlet for safety. Now, leave the device that way for a few minutes, and then connect the cable back. Are you using an indirect connection from the printer to the power outlet? In that case, you should connect it directly; otherwise, it may cause connection issues.
Once you’re done, power the printer on again. This time, you might not face any issues with the scanner carriage. If you do, then there are other faults within your printer. In that case, there are some simple solutions for them you can give a try.
2. Update the printer driver
As you know, the driver plays a crucial role in controlling hardware and connected devices. Now, as we have seen, the E8 error is often caused when this component is outdated. If that’s the case, then you can’t solve the issue unless you update the driver. So, you must get the latest version as soon as possible.
For that, you need to go to the Device Manager and find the printer that you’re using. Right-click on it and opt for an update among the options that come up. Reboot the system after the process ends and check whether the error is resolved.
3. Use the printer troubleshooter
Are you using a Windows system? Then, you might want to give this method a try. It’s quite effective as long as a software issue leads to the error. Run the Troubleshooter from your device’s settings for your printer. It will find software issues and solve them in a while. It will even tell you what to do next if it can’t fix the problem.
4. Make sure the print queue is clear
This is yet another method to get rid of any software issues that cause this error. An overloaded print queue can cause more problems in your printer’s functioning than you might think. So, go to your Printer in your device’s settings and check the print queue from there. The steps are similar in both Windows and Mac systems.
Do you find many print jobs in the queue? Delete all of them and assign the tasks again. If you still face the error this time, do reach out to a professional printer repair technician.
5. Clean the roller
If there’s no software issue, it’s time to turn your attention to the hardware. Cleaning the roller might fix the issue if you’re willing to try it out. For that, you need a screwdriver, a piece of soft cloth, and some alcohol. Once you’re ready, open up the main cover and locate the roller under the cartridge. Remove it from the holder and wipe it clean with the alcohol-wet cloth.
Let it dry while you clean the other internal parts of the printer. Then, put the roller and cartridge back and close the cover to see if it functions properly.
What if you can’t find a solution?
The fixes mentioned here are the only ones you can apply for the HP printer E8 error. If none of them gives you positive results, it’s time for you to approach a reliable printer repair service; they can fix the problem for sure. But, alongside, you must keep the printer in its proper condition and well-maintained.