Staff augmentation and outsourcing IT operations are strategies for handling information technology services. While both can help maximize productivity, each has its benefits and drawbacks. Understanding the pros and cons of each will help determine which is best for your business. Learn more about staff augmentation vs IT outsourcing.

What Is Staff Augmentation?

Staff augmentation is when a company hires a staff augmentation provider to provide the necessary talent and expertise. The idea behind this arrangement is you can get your hands on highly trained workers without paying for their benefits packages.

It also gives you more control over how much work is done by whom. Since you’re not hiring anyone full-time, there’s no need for strict HR policies or performance reviews. You can be as flexible or disciplined with your time as you like.

How Does Staff Augmentation Differ From IT Outsourcing?

Staff augmentation involves hiring temporary workers from multiple agencies, each with its management style, while outsourcing involves one provider managing all aspects of your IT services in one place.

What Is IT Outsourcing?

IT outsourcing is the process of handing over all or part of your IT department to an outside firm. You’re still responsible for the services you use and their quality, but you no longer have to direct day-to-day operations. You get access to a broader range of expertise than your internal team can provide when you outsource.

Advantages of Staff Augmentation

Staff augmentation brings in the right skills and expertise to complete a project. It can be used to fill a gap in your current workforce or as an additional resource. It also gives you access to specialist skill sets that may be difficult for an outsourcing provider to provide, such as highly experienced engineers who have worked on projects similar to yours.

Reasons for Using Staff Augmentation

Staff augmentation helps businesses expand without adding more permanent staff. It’s also an affordable way to get the right person for the job, whether that’s someone with specialized expertise or a quick learner who can learn on the fly.

A company may choose staff augmentation over outsourcing to retain control of its workforce. If you want someone with specific skills that don’t fit into your organization long-term, staff augmentation might be right for you.

Is Staff Augmentation an Alternative to Off-Shoring?

Staff augmentation or the practice of supplementing in-house staff with temporary workers for certain tasks can be a great alternative to off-shoring. With staff augmentation, you can get work done that may not have been worth off-shoring.

How Do You Determine When To Outsource IT Services?

When considering whether to outsource your company’s IT services, it’s important to consider your company’s long-term goals, the size and complexity of the IT function, and the infrastructure already in place. Outsource when you believe it will allow for more efficient processes, more consistent service levels, and/or more effective use of capital.

Why Do Clients Use IT Outsourcing?

IT outsourcing is a way to get more done with less. For example, outsourcing might be the solution if you want an IT professional to manage your cloud services and provide regular maintenance checks on your servers when you don’t have the budget for full-time employees. Many companies are turning to outsource as a way of staffing up their tech departments.


IT outsourcing is beneficial for a company’s bottom line since organizations will have access to skilled resources without spending time and money training employees. The method of staff augmentation involves adding employees to your current structure to increase capacity.

By varsha