A good plumber is a rare commodity. You want someone who operates close to you and is well-aware of all local building codes. Besides, they ought to be licensed, insured, experienced, and qualified to get the job done.
Above all, your plumbing expert of choice should be readily available. Most plumbing emergencies result in significant property damage if they’re not catered to ASAP.
That’s why we’ve compiled a list of factors that will help you choose the best plumber:
In the times that we live in, customer service has been a massive differentiating factor for both the product and service industry. No matter what the industry type, customers want their work to be prioritized and treated with professionalism.
You can get a good idea of how professional the plumbing service is by analyzing how they communicate with you.
A good plumbing service will make sure that appointment scheduling, invoicing, and further correspondence are systematically organized. Notice how the representative talks to you and addresses your queries. Do they reply to your voicemails? Was the plumber on time? Were they well dressed? Did they follow the required COVID-19 safety guidelines? All of this is as important as the quality of the service.
Carefully evaluate your options
Choose your plumber as carefully and diligently as you’d choose your doctor. Instead of trusting the first option that pops up, do your research. Reach out to multiple services and request written estimates.
Please give them a detailed assessment of the task and break down the labor and material costs accordingly. Ask them about the number of years they’ve been in the business. Experience automatically impacts the company’s expertise. A reputable plumbing service will always put forward accurate numbers. Other than price estimates, ask about the workmanship guarantees and warranties as well.
If the service disappears halfway through after you’ve asked for such details, consider it a red flag. A reputable plumbing service will always take its time to respond to queries and share their knowledge online. Do they have a blog where they share essential plumbing tips? Is their website self-explanatory and easy to understand for a layperson? Have they mentioned the details of their services explicitly? All of this matters. You can also compare the website with that of the next best competitor for a better insight.
We also recommend looking for reviews, references, and personal referrals. Ask your friends, family, and colleagues about their experiences. Don’t rely on what the plumber’s website or advertisement says.
Run a quick Google search to see what their clients have to say. See if they’ve received any awards or other certifications that make them more credible than their competitors. Proper licensing and insurance are also a must-have.
Variety of services
Make sure you’re investing in a plumbing service that provides a holistic suite of services. It won’t be feasible to contact a different service every time a plumbing emergency pops up.
A good plumbing service is always an all-rounder that addresses all of your queries, ranging from standard faucet repairs to water heater replacements. It’s an added bonus if they can also look at gas leaks and frozen pipes.
Given these plumbing tasks’ urgency, make sure your plumbing service is available 24/7 and you can schedule same-day appointments. Other critical plumbing services include leak detection, sewer line repairs, kitchen and bathroom plumbing services,water purification services,water filtration services, garbage disposal repair and replacement services,slab leak repair, repiping, and drain cleaning and repairs.
The author is a regular contributor to the blog and a subject matter expert when it comes to plumbing. The author has also been associated with Pro Serve Plumbing as a staff trainer for the past many years.
If you’re based in Fort Worth, TX, you’re in luck because Pro Serve Plumbing checks all the boxes effortlessly. They’re a bonded, insured, and licensed service that has been helping Texas residents for the past 15 years. The company has been an industry leader since then and specializes in emergency plumbing repairs. All the plumbing technicians undergo vigorous training and off-the-job training to ensure good quality services. For further information, drop them a message, and the team will respond as soon as possible.